kopilot · Client onboarding

1 Identity & tone

Assistant name

Default / greeting language (the bot always replies in the customer's language)

Tone

Emoji light & relevant

Opening line (optional)

Name

Sector

In brief (what they do, 1-2 sentences) Timezone

The bot always gives a "from" price, never a fixed quote (unless listed).

How it works (slots, staff, in-person / online…)

Deposit — amount

Deposit — when

Cancellation

Lead time

Taking orders (item + gear + delivery?)

Delivery

Reserve / hold

Care / product info

Upsell

What the bot must NEVER say (guarantees, medical promises…)

Hand off to a human when

To whom + contact + hours

LINE Facebook Messenger Instagram

🔒 LINE/FB/IG tokens/keys do NOT go here (this page is public). They are connected separately, in secure storage. Here, just tick the active channels.

This is what the bot uses. Edit the form → regenerate. Copy it into the AI edge function.